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Top 10 Product Designs in 2020

A decade has past to learn from, and we have a decade to be inspired. The top products to look forward to in 2020 have taken years to get here. Not only have the companies behind them ideated, but executed, and delivered products into the

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IoT Consumer Kitchenware

How to Build an App that is Relevant in 2020

As a consultant, I’ve learned to start off asking “Why” vs. “How” as this helps prepare for the long journey of what you will be building. First let’s start off with the first few questions I believe need to be answered first. What is an

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Joe Sticca

Can Crypto Tokenization save your Customer Loyalty Program?

I wanted to share some of our insights on emerging work innovating and enhancing new customer loyalty programs through tokenization and data analytics. Our work in this field falls in line with our Data Management and Analytics platform, Synaptik.co. Tokenization of customer loyalty programs not

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Sales Portal

Sales Portal – LifetimeBrands

Combining data from over a dozen locations into a single user-friendly interface, the Sales Portal system links sales planning and planning procedures to the strategic sales plan, minimizes the time spent gathering data, maximizes the time for strategic decision making, automates collections and consolidation of

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Customer Service Portal

Customer Service Portal

Architected and directed the production of a department-wide replacement of 3 legacy systems, with 1 custom replacement financially competitive to Salesforce’s Desk.com in just under 3 months. Reduced Call-Center Avg. Service Time from 6min to 3min. The True Interaction team visit our customer’s environments to

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